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Fees & payment
You will know the price before you book.
NeuroCare VirtualConnect is a cash-pay practice. Every visit has one flat fee, paid at the time of the appointment. There are no insurance claims, no facility charges, and no bills arriving weeks later.
Evening and weekend hours · Appointment requests handled securely through SimplePractice.
Dr. Juliana Atem, DNPEvery visit is with the same neurology-focused provider
Included in every visit
The fee is the whole fee.
Nothing below is billed separately or added afterward. What a given visit covers depends on what you need that day.
A new patient consultation may include
- Review of neurological symptoms and medical history
- Review of current medications
- Virtual neurological assessment when clinically appropriate
- Review of medical records, imaging reports and lab results
- Discussion of possible diagnoses
- Personalized treatment recommendations and medication management when appropriate
- Orders for labs, imaging or additional evaluation
- Referrals to specialists when necessary
- An individualized care plan
A follow-up visit may include
- Symptom and treatment-response review
- Medication management and side effects
- Review of lab and imaging results
- Treatment adjustments
- Care-plan updates
Conditions supported
- Parkinson’s disease
- Essential tremor
- Migraines and headaches
- Neuropathy
- Other neurological conditions appropriate for telehealth
Cash-pay, explained plainly
We do not bill insurance — and here is what that means for you.
No insurance needed
No claims are filed. Payment is due at the time of scheduling, by credit or debit card, so the price on this page is the price you pay.
A superbill on request
An itemized superbill is available on request, which you may submit to your plan for possible out-of-network reimbursement. Reimbursement is not guaranteed.
HSA and FSA often eligible
Visits are frequently an eligible medical expense. Please confirm with your plan administrator before you book.
Under federal law, patients who are not using insurance have the right to receive a Good Faith Estimate of the expected cost of care before scheduling. A written estimate is available on request.
Questions about cost or insurance? Call the practice at 214-460-4669 before you book.
Booking and payment
Four steps, start to finish.
Complete intake
Share your history, symptoms, medications and records before the visit.
Pay at scheduling
Payment is due at the time of scheduling, by credit or debit card. HSA and FSA cards are often eligible.
Receive your plan
A written summary and any next steps follow your visit.
Who we can see
Patients must be physically located in New Mexico or Colorado at the time of the appointment, subject to clinician licensure and telehealth requirements.
Some conditions cannot be safely evaluated by telehealth. The clinician may recommend an in-person exam, testing, or emergency care instead.
Cancellations
Please give at least 24 hours’ notice to reschedule or cancel. Visits cancelled with less than 24 hours’ notice are subject to a $50 fee. Missed appointments are subject to a $75 no-show fee.
If an emergency or unusual circumstance comes up, please contact the practice as soon as possible at 214-460-4669.
Telehealth is not emergency care
For sudden weakness or paralysis, facial drooping, difficulty speaking, loss of consciousness, seizure, or a sudden severe headache, call 911 or go to the nearest emergency department. Do not wait for a scheduled visit.
Pricing questions, answered
Why doesn’t the practice take insurance?
NeuroCare VirtualConnect currently operates as a cash-pay/self-pay practice. Payment is made directly by the patient, which keeps pricing transparent — you know the full cost before your appointment. Please contact the practice with any insurance questions.
Will my insurance reimburse me?
We don’t submit claims, but an itemized superbill is available on request. You may submit it to your carrier for possible out-of-network reimbursement — contact your insurance company to ask about out-of-network benefits. Reimbursement is not guaranteed.
What is a Good Faith Estimate?
Patients who do not have insurance, or choose not to use it, may have rights under federal law to receive a Good Faith Estimate of the expected cost of scheduled services. If actual billed charges are substantially higher, federal dispute-resolution protections may apply. Contact the practice for an estimate before receiving care.
Can I use my HSA or FSA?
Many eligible medical services can be paid using HSA or FSA funds. Eligibility depends on your particular plan, so please confirm with your HSA/FSA administrator.
Can medications be prescribed?
When clinically appropriate and legally permitted, medications may be prescribed as part of your treatment plan. A consultation does not guarantee a prescription.
Can all neurological conditions be treated virtually?
No. Many neurological concerns can be evaluated or followed through telehealth, but some symptoms and conditions require an in-person neurological examination, diagnostic testing, or emergency evaluation. If so, we’ll recommend the appropriate next step.
Where must I be during my appointment?
You must be physically located in a jurisdiction where your NeuroCare VirtualConnect clinician is authorized to provide your care. You should be physically located in New Mexico or Colorado at the time of the appointment.
Ready when you are.
Request an appointment online in a few minutes, or reach the practice directly if you would rather talk to a person first.
NeuroCare VirtualConnect · Serving New Mexico and Colorado · Fees subject to change; this page is not a guarantee of insurance reimbursement. Telehealth services are provided for appropriate neurological conditions. Information on this website is for general informational purposes, does not constitute medical advice or establish a clinician-patient relationship, and services are subject to clinician licensure, scope of practice, applicable federal and state requirements, and clinical appropriateness.